Please read our Shipping & Privacy Policies

Shipping Policy

We are pleased to offer free shipping within the contiguous 48 United States of America. We guarantee your satisfaction and we will give you a refund, an exchange or a replacement for purchased items if your order was damaged upon arrival, as explained in our return policy.

 

We ship all of our items First Class via the United States Post Office.

 

If you have any questions or concerns about your order, please contact us via email at jlartfriend@gmail.com.

 

Return Policy

Your satisfaction is 100% guaranteed!*  If for any reason you are not completely satisfied with your purchase, you may return it within 14 days of receipt and receive a replacement or a full refund for the price of the product, less shipping charges.

 

To return your item please contact our support team for a Return Authorization Number and pack your item in the original shipping container with the original shipping materials.

 

*For copyright and security reasons, any item being returned must be in its original, undamaged condition or we cannot issue a refund or exchange.

 

Receipt of Damaged Goods

If your order arrives damaged, and you notice this before signing the receipt, you can "Refuse Receipt" directly from the delivery person and contact the freight carrier to report the damaged package. After informing the carrier, please contact us and we will work with you to get a settlement from the carrier so your order can be replaced as quickly as possible. Please retain the original package and all packing materials to help expedite the return.

 

If the package is intact, yet the contents are damaged, please email within 14 days so we can assist in sending a replacement.  Please retain the original package and all packing materials to help expedite the return.

Privacy Policy

Your privacy is extremely important to us. Rest assured it is never our intention to collect information you do not readily provide. Like you, we frown upon spam, telemarketing and other intrusive forms of communication. If we do collect information, it is only to improve the content of our website and/or gauge the pages consumers might access or visit.

 

With respect to cookies, we may use cookies to record session information, such as items that consumers happily add to their shopping cart and/or record user-specific information on what pages users access or visit.

When you select one of our items to purchase, we redirect visitors to Square, a secure payment site where appropriate encryption measures are taken.

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Shipping Policy

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